Return & Refund Policy
Return Policy
Your return shipment is FREE of charge! Yes, That's Right 100% Free!
All you have to do is contact us, via email contact@dealsxs.com, within 15 days of receiving your order, and we will email you a return label at no cost!
Each return label is assigned to a specific return. If you don't see the option to return multiple items in the same box during the return process, don't include items from multiple orders or shipments in the same box. It could prevent your refund from being processed correctly.
What can I return?
You may return most new, unopened items sold and fulfilled by DealXS.com within 30 days of delivery.
What items are eligible for the option of a FREE return?
DealsXS.com offers free returns on most items delivered to an address in the 48 contiguous United States. Free return is not available for International orders!
All you have to do is contact us, via email contact@dealsxs.com, within 15 days of receiving your order, and we will email you a return label at no cost!
When will I get my credit?
Most returns are fully credited to your DealsXS.com account within 3-5 days after receiving and processing your return.
Does DealsXS offer replacements and exchanges?
Yes, Just let us know your order#, full name, address, and the reason, and we will exchange your item for no extra charge!
Have more questions? Contact us, and we will answer writing 24-48 business hours!
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@dealsxs.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@dealsxs.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.